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Q: My Aunt came to visit us for Thanksgiving dinner last year. Our appetites were challenged by the smell of her arthritis pain medication. What does SuperBLUE smell like?
A. SuperBLUE has the light pleasant fragrance of Peaches and undertones of Peppermint. Both women and men often complement Blue Spring on the smell of SuperBLUE. In addition to being pleasant, the mild fragrance diminishes as you wear it, while the safe, powerful pain reliever continues to work.
Q: How did you get the name "Blue Stuff"?
A. When the product was first introduced the color blue was chosen because of its soothing psychological effect. It was given the name of A.J.'s Balm (after A.J.'s restaurant that the inventor, Jack McClung, owned at the time he first sold the product). After the product became so popular that the restaurant was closed, the name was changed to Emu-gesic Balm. A female customer called from the East Coast and tried to order it. She was unable to remember the rather difficult name of the product and said, "Just send me some of that blue stuff. Why don't you make it simple and just call it Blue Stuff?" And Jack, always one to know a good idea when he heard it, changed the name of the product just in time for the world to hear about it.?
Q: I have heard many negative reports lately about the dangerous health risks associated with prescription and oral pain relievers. Why is SuperBLUE pain relief cream a safe and natural alternative?
A. SuperBLUE designed and is manufactured using many time-tested natural ingredients. It contains:
A unique and Proprietary blend of 26 ingredients
11 natural herbs
Stable Vitamin C Antioxidant
Emu Oil
Organically grown whole leaf Aloe Vera
MSM
Menthol derived from natural peppermint
Blue Spring offers this combination of ingredients within SuperBLUE to make it the clear choice as a SAFE and natural pain reliever. SuperBLUE is convenient and applied topically to the skin just where you need it. It is not as an ingestible (like a pill, tablet or capsule) that can affect parts of your body you do not want affected. Blue Spring guarantees it will work to relieve your pain - or your money back View Our Guarantee .
Q: Should I wash my hands when using SuperBLUE?
A. It is recommended. Use as follows:
Apply SuperBLUE to clean, dry skin with clean hands
If you applied SuperBLUE to your hands or wrists for pain, wait a few minutes for the product to soak into your skin before washing your hands.
Avoid touching eyes, mouth and other sensitive skin areas or eating finger foods until your hands have been washed.
Wash your hands with cool water after applying SuperBLUE
TIP: Many of our customers prefer the convenience of a roll-on when they are at a location where it is not convenient to wash their hands.?
Q: Should I rub SuperBLUE completely into my skin?
A. No, it is preferable to not massage SuperBLUE into the skin. You only need to lightly pass your hand over the area 3 to 6 times to ensure that a uniform thin coat is applied to the region. SuperBLUE will soak into your skin within minutes and you can go on with your day without worrying.?
Q: Will SuperBLUE stain my clothes?
A. It is unlikely, but not impossible. With the multitude of combinations available in fabrics today, Blue Spring recommends the following:
If possible, remove clothing from the area you will be applying SuperBLUE
Apply a thin coat of SuperBLUE, then it should soak into your skin within a few minutes
Thicker applications may not soak in completely and may require slight hand rubbing
Once SuperBLUE has been absorbed into your skin there should be no concern for staining.
Q: How much SuperBLUE should I use?
A. The amount of SuperBLUE to use will vary with the area you are applying it to. Blue Spring recommends the following:
Apply a thin coat of SuperBLUE to the affected area
Apply thin coats more frequently instead of a large amount at one time
For a joint, such as a knee, elbow, or wrist, apply SuperBLUE all the way around the joint, and at least one or two inches above and below the joint.
For hands or feet, cover the area with SuperBLUE, and even apply some to the wrist or ankle to ensure full coverage.
For an area such as the lower back, apply SuperBLUE in a circular motion to the area of pain, traveling just outside the area to make sure SuperBLUE gets to the entire area.
Q: What if I don’t feel any better after using SuperBLUE?
A. SuperBLUE usually begins working within just a few minutes. If you don’t get relief from your pain within 15 minutes, you should reapply so more can penetrate into the area affected.
Q: I put SuperBLUE on in the morning, and when I took a shower, it seemed to get stronger. Is this normal?
A. Yes. As a user of SuperBLUE, you should be aware of the following:
Water on the area of application can “reactivate” the product. This is not a problem but the stronger sensation may feel slightly less comfortable to you.
Hot water will cause this feeling more than cool water.
You should avoid overexposure to hot water for a few hours after applying SuperBLUE.
Apply less SuperBLUE than normal if you know you will be exposed to hot water
Q: If I do get SuperBLUE in my eyes, what should I do?
A. If Super Blue gets into your eyes or other sensitive areas do the following:
Wash your hands with cool water and soap to remove the SuperBLUE from your hands
Wash or flush the sensitive area with cold water; include the surrounding area to ensure that all the SuperBLUE has been removed
If irritation continues, contact a medical professional.?
Q. I have some cuts or scrapes on my skin where I want to put SuperBLUE. Is it okay to still use it?
A. No, do not apply SuperBLUE to an area if you notice a rash or have a cut or tear on the skin. Blue Spring would like you to understand the following facts: information:
You should Do not apply SuperBLUE to open sores or any area other than healthy skin.
Rashes can be further irritated by some of the ingredients in SuperBLUE.
Consult a medical professional for advice on what to do about pain or soreness if the area has an open wound or rash. In the event that SuperBLUE is accidentally applied to an area with a rash, cut, or sore, and flush with cold water immediately.
If SuperBLUE cannot be safely washed off and you fell feel discomfort, contact a medical professional immediately.
Q: After I used SuperBLUE, I noticed a rash or other type of allergic reaction. What should I do?
A. While this is a very rare occurrence, if you notice any type of reaction to SuperBLUE, cease use immediately and proceed with the following:
Contact a medical professional if you are concerned about your reaction.
If the reaction poses a serious threat, call an emergency medical number.
Q: What is the difference between Blue Stuff, Super Blue Stuff, Super Stuff and SuperBLUE?
A.
Blue Stuff was the original “blue” name for our product as well as the name of the original company that manufactured it.
After several months with this name the ingredients were modified and slightly improved and the name was changed to Super Blue Stuff.
Super Stuff had has similar ingredients to Super Blue Stuff but without the fragrance or coloring (hence no “blue” in the name).
SuperBlue is the result of slightly modifying the ingredients of Super Blue Stuff to meet all FDA guidelines as an Over-The-Counter (OTC) pain relief product. The main difference is a slightly higher menthol level.
Q: I have seen or heard of similar sounding products that have the word Blue in them like Blue????? Or ???? Blue. Are they the same or similar to SuperBLUE?
A. No. Blue Spring would like to make sure you are aware of the following:
Ingredients of the products in question may have similar names and some similar ingredients but the formulas are not the same.
Similar sounding names are meant to confuse consumers into thinking they are the same as Blue Stuff, Super Blue Stuff or SuperBLUE, but they are not the same. (We at Blue Spring know this because customers sometimes try to return some of these similar sounding products to us because the customer has purchased due to confusion).
When Blue Stuff became famous, many companies put out similar sounding products to try to get consumers to try them, thinking they were the same as Blue Stuff.
Some of these products smell bad and others separate into oil and dark goop after sitting.
The biggest concern that Blue Spring has is that if our customer buys one of these other products but THINKS they bought OUR product, and then they will be unhappy with the results.
Our customer satisfaction rate is extremely high and we want to keep it that way.
However, in addition to misleading names and attempted copies of SuperBLUE there have been poor quality counterfeits. Please make sure you are buying from a reputable source.
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